HOW TO SHOP & RENT

  • How to shop online

    1.     Go to e-shop section

    2.     Browse the product you would like to buy.

    3.     Choose the product that you would like to order or rent. Key in the quantity 

             you  would like to order.

             Or if you need to know more about the product, you can click on the image

             product to go to detail page, read the information and key in the quantity later 

             in information page. Click continue

    4.      Click add to order chart

    5.      Click check out

    6.      Fill-in the billing & shipping form, for registered users data will be generate 

             automatically. And check the check box to agree with the terms & conditions.

    7.      Double check your Billing Address & Shipping Address in Order review page. 

             And click place order to place order.

    8.      Save the order confirmation page.

     9.     You will received an email to confirm your order

    10.    Primaimaging will call you for order confirmation.

    11.    Goods will be shipped once payment has been received.

    12.    Shipping time may vary on your location, please allow 2 - 7 business days for 

              delivery

     

  • Primaimaging Online Purchase Information

    All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below

    • Contact Us

      For additional assistance concerning our online store or your online purchase, please contact us via email at info@primaimaging.com, or at 021 634 3127

    • Errors & Inaccuracies

      Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.

    • Warranty

      A limited time warranty is included with each broncolor lighting, visatec lighting, phase one digital camera system, leaf digital camera system, drybox purchased.

      Warranties are valid for a period of 1 – 5 years depending on the particular items.

      Our limited warranties cover all manufacturing and mechanical defects, excluding malfunction or deterioration resulting from accidents or negligence.

    • Repairs

      Primaimaging offer a repair service for products purchased from Primaimaging & our authorized dealers. Product may be brought to Primaimaging or our authorized dealers.

      Please enclosed a detailed repair request and your contact information. For outside Jakarta area customers, we recommend that you package the item securely and ship it via insured mail. Please allow 1 – 2 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent  to you once the assessment has been completed.

      Repair cancelation after repair assessment have been sent to you will be charge Rp. 50,000 – Rp. 350,000 per product.

    • Shipping and Delivery

      All purchases will be shipped once payment has been received and processed.  Shipping within Jakarta areas will be free of charge with terms & conditions apply. Shipping outside Jakarta area via courier, shipping time may vary depending on your location. Please allow 2 – 7 business days for delivery.

      Shipping fees are based on destination, size and weight of your item(s).

      Damaging during delivery is not responsibility of Primaimaging, however insurance can be requested with additional cost.

    • Payments

      Payments can be transferred for online purchase to the bank that we assigned.
      Account detail will be mail together with order confirmation

    • Pricing

      Prices displayed on Primaimaging website are quoted in Rupiah and all charges will be processed in Rupiah. While we try to ensure that all prices on our website are accurate, error may occur. If we discover an error, we may correct errors or inaccuracies and change or update information on this website at anytime without prior notice.

      If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

    • Product Availability

      Primaimaging products available for purchase online include lighting, digital digital camera system, bags & cases, filters, tripods & accessories, table top, ceiling rail, light stands, triggering system, special effects, clamps, combitubes, photography books. All products are subject to availability, and we reserve the right to limit the quantity of product we supply; supply only part of an order or to divide up orders.  We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order.

       

    • Purchasing

      Depend on availability, purchase may be made through www.primaimaging.com

  • How to rent online

    1.     Go to pirental section

    2.     Browse the product you would like to buy.

    3.     Choose the product that you would like to order or rent. Key in the quantity 

             you  would like to order.

             Or if you need to know more about the product, you can click on the image

             product to go to detail page, read the information and key in the quantity later 

             in information page. Click continue

    4.      Click add to order chart

    5.      Click check out

    6.      Fill-in the billing & shipping form, for registered users data will be generate 

             automatically. And check the check box to agree with the terms & conditions.

    7.      Double check your Billing Address & Shipping Address in Order review page. 

             And click place order to place order.

    8.      Save the order confirmation page.

     9.     You will received an email to confirm your order

    10.    Primaimaging will call you for order confirmation.

    11.    Goods will be shipped once payment has been received.

    12.    Shipping time may vary on your location, please allow 2 - 7 business days for 

              delivery

     
  • Primaimaging Online Rental Information

    All orders and rental made throught this website are subject to the Online Rental Terms & Conditions outlined below :

    • Contact Us

      For additional assistance concerning our online store or your online purchase, please contact us via email at studiorental@primaimaging.com or at 021 634 3127

    • Errors and Inaccuracies

      Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.

    • Damages & Loss Responsibility

      Renters accept full responsibility for any loss or damage to rental equipment. Any damages to or loss of merchandise will be paid for by the renter. Such repairs or charges to be based on current list price.

    • Cancellations

      Cancellation within 24-hours will be charge 50% from rental cost. 

       

    • Shipping and Delivery

      Equipments can be pick up at our showroom. Address detail will be mail together with order confirmation. Rent equipments can be shipped with prior arrangement with Primaimaging staff.

       

      Shipping fees are based on destination, size and weight of your item(s)

       

      Damaging during delivery via courier is not responsibility of Primaimaging, however insurance can be requested with additional cost.

    • Out of Jakarta Rental

      For customers who live outside Jakarta and would like to rent equipments, orders will be ship via courier for a minimum of 3 days rental.  Renter pays for shipping cost and insurance fee for both ways. Rental starts when you received it and ends when we do.

       

      For digital camera rental, transportation and accommodation of operator will be covered by renter.

    • Duration

      Day rate for lighting equipments are 8 hours period

      Day rate for digital equipments are 8 hours period

      Late return will be charge 12.5% of total rental price per hour

    • Pricing

      Prices displayed on Primaimaging website are quoted in Rupiah and all charges will be processed in Rupiah. While try to ensure that all prices on our website are accurate, error may occur. If we discover error, we may correct errors or inaccuracies and change or update information on this website at anytime without prior notice.

      If we discover an error in the price of the products you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

      For Digital Camera System, the price displayed on website are excluded DVD or CD for data copying. Files will be kept by Primaimaging for 1 week, afterward files will be deleted without prior notice.

    • Product Availability

      Primaimaging product available for rent online include lighting, digital camera system, and studio. All product are subject to availability, and we reserve the right to limit the quantity of product we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or rental promotion. We will inform you if we are unable to fill your order.

    • Orders

      Depending on availability, rental may be made through www.primaimaging.com